Help & support

Questions about recording, saved clips, or your privacy?

Start and stop a replay

Choose Start Replay and approve Android’s screen-sharing request. The app retains a recent recording window while Replay is active. Save a clip when you want to keep that moment. Stop Replay when you no longer want screen capture to continue.

Audio is missing

Check the selected audio mode and Android’s audio permission. Some apps, protected media, devices, or Android versions restrict device-audio capture. Selecting device audio does not automatically enable microphone capture.

Find or delete saved videos

Saved MP4 clips are stored in Movies/Instant Replay. You can manage them in Instant Replay or a compatible gallery or file app. Shared copies must be managed separately. Uninstalling the app may leave saved videos in the shared video library.

Recover an unsaved replay

If the app shows a recoverable draft after a recording interruption or save failure, choose to save it again or discard it. Recovery depends on the data that was retained; it cannot restore content that was never captured or has been deleted.

Report a problem

Email support@orinovatech.cn with the app version, Android version, device model, selected audio mode, and steps that led to the problem. Describe what you expected and what happened.

Do not send passwords, account tokens, or private recordings. If an example is needed, use a short sample without sensitive content. This website has no file-upload form.